THE CHALLENGE With 158 departments at UnityPoint Health - Meriter, 25 paper copies of on-call schedules printed each day, and an inefficient change notification process, the hospital needed to streamline on-call scheduling to increase reliability, efficiency, and patient safety. Since operators at Meriter receive nearly half a million calls each year, the hospital needed a solution that could transfer the responsibility of managing on- call schedules from the operators to the individual departments. THE SOLUTION UnityPoint Health - Meriter chose Spok’s web directory and on-call scheduling solution due to the seamless integration with its existing Spok ® Healthcare Console solution. Meriter needed a centralized web-based directory so individual departments could access and view th

Join for free to read