Service provided to: EMEA Head of Project Management “AAP3’S PROJECT MANAGERS HAVE I.T. EXPERIENCE THAT IS INVALUABLE TO US” MANAGED SERVICES \ CASE STUDY UNIFIED COMMUNICATIONS LEADER The client is an industry leader in unified communication and collaboration solutions, with a strong portfolio of telepresence, video, and voice solutions and services. They have a large customer base of over 415,000 including the fortune 100. ISSUES TO BE RESOLVED The client required additional Global Account Project Managers, Project co-ordinators and administrative support to help deal with the high demand and a huge backlog for their solutions. In their efforts for continuous business improvement and to meet the requirements of their growing customer base, they needed to rapidly align their resou

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