Xoriant helped a multinational cloud unified communications provider optimize their Azure cloud operations by assessing existing tools and processes and leveraging Azure DevOps for end-to-end automated cloud infrastructure and application deployment. They deployed a 24x7 SRE operations team, implemented Prometheus-Grafana and AlertManager for improved observability, automated alerting and dashboarding, and integrated incident management tools. This resulted in 20% monthly cloud cost savings, 86% reduction in unnecessary alerts, and faster onboarding and service availability, enhancing security, scalability, and operational efficiency.

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