Ultraflex Systems, a maker of soft signage and graphics sold through resellers, needed a CRM that was easy to use yet powerful enough for advanced marketing and service automation. With Net at Work, it adopted Microsoft Dynamics 365 CRM integrated with Sage 100 and ClickDimensions. Targeted campaigns, web analytics, and smart web forms now segment prospects, route leads to distributors, and automate a seven step sample workflow, saving about 500 staff hours a year. Automated service tickets and shared data give sales full visibility, turning Ultraflex into a more efficient, data driven marketing and support organization.

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