Tyndall Federal Credit Union - Preparedness Played Key Role in Maintaining Member Service After Hurricane Michael
Tyndall Federal Credit Union - Preparedness Played Key Role in Maintaining Member Service After Hurricane Michael
3 PagesCase Study Tyndall Federal Credit Union Preparedness Played Key Role in Maintaining Member Service After Hurricane Michael When a Category 5 hurricane compromised the roof over Tyndall Federal Credit Union’s primary data center, the credit union and Fiserv put planning into practice to bring up the core account processing system and other key systems in a backup data center within a few hours of the storm. Around mid-day on October 10, 2018, something happened that Tyndall Federal Credit Union had planned for many times but hoped never would happen. A Category 5 hurricane with 160 mph wind speeds came ashore in Panama City, FL, home of the credit union’s headquarters and primary data center. The storm escalated quickly in the Gulf of Mexico, going from a tro
