TURNKEY TECHNOLOGY Case Study The Challenge Control of quality and manufacturing schedules became a serious problem for a Global Battery Supplier using an outside vendor to source their battery racks. The vendor cut their own metal for the racks, but control of manufacturing quickly got out of direct control when the vendor used two additional sub-contractors for both welding and powder coating. This left the Battery Supplier dealing with some finger pointing and a manufacturing process two steps removed from their management. The Solution Serco Manufacturing stepped in to show the Battery Supplier it could provide a compre- hensive manufacturing process all under one roof. Now, taking place completely inside the Serco plant, tubing and sheet stock is cut, bent to spec, and welde

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