TAPPING INTO A COMPETITIVE ADVANTAGE Case Study The Challenge A leading U.S. Telecom rack provider faced a difficult choice about how to become more price-and time-competitive in the domestic market: go offshore or radically improve manufacturing productivity? Each equipment rack was designed with 422 tapped holes per assembly. Because of the hole pattern being used, and the critical tolerance proximity of the holes, their existing vendor hand-tapped 1-3 holes at a time, throttling the production line substantially. The Solution Serco Manufacturing delivered a dramatically improved process, by providing in-tur- ret tapping, combined with the automated load/unload capability of Serco’s Turret Punch Press, making this a rapid, one step production segment instead of two. Serco’s p

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