Case Study

Triptease’s AutoAgent: in only thirty days, the bot had 366 conversations with website guests, 14 of which resulted in bookings

Triptease’s AutoAgent: in only thirty days, the bot had 366 conversations with website guests, 14 of which resulted in bookings

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12.5% 3.99% decrease in undercut rate conversion rate after conversing with AutoAgent Overview 70% of all messages answered by AutoAgent $52k 1:42 ROI revenue with Message PorterChallenge Vineyard Hotel is a hotel group uniting three independent hotels in Cape Town: The Vineyard, Townhouse Hotel and Oude Werf Hotel. They joined efforts with Triptease in late April 2018 to improve their website guest experience and drive more direct bookings. As advocates for innovation in the hospitality industry, the Vineyard Hotels team understands the importance of a seamless digital experience to drive direct business. Hotel business in South Africa can be old-fashioned, admits Justin Exner, Group Digital Manager at Vineyard Hotel/T ownhouse Hotel/Oude Werf Hotel. Hotels often fall behin

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