CUSTOMER STORY Industry: Technology Location: Vienna, Austria Size: 350 employees Tricentis achieves total systems integration with ServiceNow Self-service rate, up from 43% Net Promoter Score, up from 32 Client satisfaction, up from 83% 97% 88% Tricentis relies on IT to help deliver software testing solutions worldwide Tricentis is a market-leading firm specialising in advanced test automation tools. The company has a specific focus on DevOps-driven Continuous Testing environments for applications and web services that are inherently “always on” on the web, across mobile networks, and within the Internet of Things (IoT). With ten office locations across the North American, APAC, and EMEA regions, Tricentis helps Global 2000 companies adopt DevOps and gain success by ach

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