CUSTOMER STORY Industry: IT Services Location: Barcelona, Spain Size: 900+ employees NTT Com MS achieves complete global service integration with ServiceNow Reduction in time to implement an integration Delivers rapid response and resolution times Provides a single platform for global IT service management 92% NTT Com MS offers a complete global solution for smart, reliable, and more secure IT solutions NTT Com Managed Services (NTT Com MS) is a next generation, global managed services provider, delivering smart, reliable, and secure IT solutions to organisations worldwide. The company’s market differentiation is built on offering a comprehensive global solution from a single service provider, with one set of SLAs and one management portal. Yet the simplicity of the

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