TRENDS AND DIRECTIONS IN WORKFORCE CONTINUITY AND BUSINESS RESILIENCE But to recover these, and to get back to normal business operations, you need your people. We are seeing a new direction in business continuity and disaster recovery (BC/ DR): putting people at the center to ensure resiliency. This white paper examines the five distinct trends supporting this new direction: • Tiered workforce • Strategic communications • Blended solutions • Workforce resiliency • Rigorous exercises These five trends in workforce continuity are steadily bringing the people portion of the business continuity equation up to the level that the technology portion has already achieved. The combined power of the two forces will provide businesses with the holistic approach necessary to meet whate

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