Executive Summary Eight digital transformation trends are actively and interdependently shaping business and society, adding complexity to the landscape that enterprise organizations must navigate. To survive and thrive in the post-pandemic era and beyond, organizations must be equipped to address each. 1. Disrupted. The Reinvention Economy The pandemic disrupted everything. Now, enterprises are in a high-stakes game to reinvent themselves to acquire and engage customers, mitigate their losses, and future-proof their businesses. 2. Partner Ecosystems As part of their reinvention, enterprise organizations are entering multi-party digital ecosystems to fill consumers’ insatiable demand for exceptional experiences and convenience.

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