Case Study
Travelport
Overview Travel is a $9 trillion industry and Travelport is at its heart. It operates a travel commerce platform that provides distribution, technol ogy , payment and other solutions for the global travel and tourism market. A leader in airline merchandizing, hotel content and distribution, car rental, mobile commerce and B2B payment solutions, Travelport also provides critical IT services to airlines, includ ing ticketing and departure control. In 2018 the Travelport platform processed over $89 billion of travel spend and achieved revenues of $2.5 billion. Founded in 2001 and headquar tered in Langley, UK, the company has over 3,700 employees and is represented in some 180 countries. Challenge As well as smoothing travel for millions of cus tomers, Travelport embarked on