Case Study Transportation company moves from a home-grown ITSM system to Atlassian ©2020 Praecipio Consulting Transportation company moves from a home-grown ITSM system to Atlassian 1 Overview Learn how Praecipio Consulting successfully assisted an American freight carrier and transportation company with their transition from a home-grown ITSM system to the Atlassian tool suite. Praecipio Consulting’s active client recently upgraded and restructured their Jira application. This was their tool of choice for project and issue tracking to support their internal business process functions. However, due to the growing demand of their business, they were in need of a lightweight, dependable, and scalable service solution. They also needed to factor in an Asset Management solution

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