Case Study
Transmeri:Switching the Focus to Great Customer Service with Harmonized IT Systems in the Cloud
PUBLIC Picture Credit | Oy Transmeri Ab, Espoo, Finland. Used with permission. Family-owned company Oy Transmeri Group Ab has a 90-year history of success in importing and producing grocery and cosmetic brands across Finland and the Baltic countries. Faced with an 18-year-old ERP system containing large amounts of custom code and connected to disparate legacy and partner systems, Transmeri wanted to digitally transform using an intelligent infrastructure for ERP hosted in the cloud. This would allow the company to automate and improve processes, create synergies among IT and business systems, and expand services such as Web shops to enable 24x7 interaction with customers. Transmeri: Switching the Focus to Great Customer Service with Harmonized IT Systems in the CloudBefore: Challe