Case Study

Transforming workplace collaboration in government: Modernizing the digital workplace with unified communications and AI

Transforming workplace collaboration in government: Modernizing the digital workplace with unified communications and AI

Pages 3 Pages

Unisys assisted a large government transport agency in unifying fragmented communication tools by migrating Skype for Business telephony to Microsoft Teams, creating a seamless collaboration platform for approximately 7,000 staff across multiple locations. They modernized aging and end-of-life systems, eliminating inefficiencies and mitigating security and compliance risks associated with legacy infrastructure. Unisys enhanced cross-department integration to improve citizen service delivery and ensured secure, reliable access to essential tools for remote and hybrid workers, strengthening operational resilience and workforce productivity.

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