Case study Managed Services Transforming e-Learning for Dubai’s schools Leading technology company, Middle East In brief Challenge • High profile transformational programme • 115 resources covering 123 schools • Tough SLA requirements • Aggressive on-boarding timeline • User buy-in Solution • 26 profiles sourced within seven days of service initiation. • International sourcing of the team - 13 selected and on boarded within the mobilization timeframe • HR Business Partner provided induction and immigration services as well as performance management • Consistent high customer satisfaction rating and transition planned for 2019Case study Transforming e-Learning for Dubai’s schools Halian are partnering with a leading technology company to deliver one of the biggest and most

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