Case Study

Transforming Customer On-boarding

Transforming Customer On-boarding

Pages 2 Pages

Digital sign-up for customers has been slashed from 45 minutes to just one The merchant approval process has been reduced from over 2 weeks to under 24 hours 100% growth in applications processed, with no increase in headcount MATS is now the platform for process automation across UPG Transforming customer on-boarding “We provide much better customer service and can help far more customers” Trina Burnett, Business Analyst, UPGCHALL

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