Successfully enforced SLAs/guarantees Able to on-board more customers cost effectively Automated customer communications Reported 79% increase in account switches 2013 Account switching made easy with MATS® “Our new tracking system allows customers to know exactly where their transfer is at any time of day” Rudolf Heaf, Nationwide’s Head of Banking OperationsWith MATS capability, a 79% increase in account switches was recorded info@m

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