Case Study
Transforming a nation’s social services
The Government of Canada has embarked on a large-scale transformation program to deliver a client-centric solution focused on digitally enabled excellence. It will transform social services into a modern platform, enabling Canada to become more agile in policy implementation and improve its citizens’ experience when accessing these services. Challenge Create and confirm roadmaps for multiple legacy benefit program transformations within a 10-year transformation program for a national social services system. Solution Fujitsu’s DX Consultancy works with stakeholders, to build consensus and focus across workstreams with leaders and system integrators to create an ef fective model for transformation and success in achieving deliverables. Outcomes • Shortened key delivery tim