Trace lsys Goes Live on ServiceNow Service Management Platform in Six Weeks Using TeamStart from TeamUltra
Trace lsys Goes Live on ServiceNow Service Management Platform in Six Weeks Using TeamStart from TeamUltra
4 PagesClient Trace Isys Industry Financial Services Services TeamStart Challenges • Replace in-house service management system • Short implementation timeframe • Manual pr ocesses hinder ed operational flexibility Benefits • Incr eased pr oductivity on the service desk • Reduced call and incident r esolution times • Significantly enhanced r eporting and SLA management T race Isys is a pr ovider of specialist business solutions to
