www.infoproficiency.com.au CASE STUDY SNAPSHOT Customer Tourism WA Industry WA State Government Overview Tourism WA needed to review and update their recordkeeping plan, and associated policies and procedures to ensure they are current and compliant. Information Proficiency conducted a review and update that resulted in a revised recordkeeping plan and supporting fact sheets, procedures and policies. Objectives ? Confirm legislative compliance ? Confirm good practice is being maintained ? Revise the Recordkeeping Plan ? Ensure all procedures and policies are current ? Gain support for areas identified for improvement ? Meet the SRO submission deadline Services Provided ? Healthcheck for EDRMS (Records Manager) ? Review and update of Record

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