www.infoproficiency.com.au CASE STUDY • Outsourcing was a proven model that had worked well for the Client in a range of areas within the business previously; • Provided the opportunity to leverage existing systems and take advantage of specialist expertise to be enable more efficient management of information; • Provided reduced ongoing operational overheads, reduced risk, improved productivity and stability improvements; • Enabled existing employees the ability to focus on core business functions. SNAPSHOT Customer Tourism Western Australia Industry Tourism / Government Overview Information Proficiency provided a team of skilled professionals to undertake the Information & Records Management roles required within Tourism WA. Busine

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