Case Study
Total Administrative Services Corporation
About Total Administrative Services Corporation Total Administrative Services Corporation (TASC) provides organizations with employee benefit and charity administration services. With more than 21 innovative service offerings, TASC serves businesses of all sizes in all 50 United States and American embassies overseas. The company is the largest third-party employee healthcare card administrator in the United States, with a specialization in tax-saving services. TASC employs 1,200 people at the company’s Madison, Wisconsin, campus and remotely, as well as 7,600 field representatives. TASC contact centers are in Madison and offshore in the Philippines. The contact centers operate on- and offshore locations, and non-phone correspondence, to handle 1.3 million interactions related to