Case Study

Top-Performing Broadband Installer Cuts Dispatch Costs in Half, Focuses Resources on Core Business

Top-Performing Broadband Installer Cuts Dispatch Costs in Half, Focuses Resources on Core Business

Profile Grayco Communications provides installation, construction and equipment recovery services in Houston, Texas and Louisiana, for vendors including AT&T, Comcast, Cox and Suddenlink. Service Area Service Fulfillment Service Dispatch Support Services Benefits • 50 Percent Reduction in Back- Office Support Costs • Boost Technician Pay • Flex with Seasonality and Growth • Laser Focus on Core Business • Technology-Driven Dispatch Improv

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