Case Study

Top-Performing Insurer Focuses on Improving Application Maintenance and Production

Top-Performing Insurer Focuses on Improving Application Maintenance and Production

Top-Performing Insurer Focuses on Improving Application Maintenance and Production Overview A leading North American insurer engaged ISG to conduct a comparative analysis of its application development operations, focusing on cost, quality, time-to-market and process performance within the project delivery and maintenance and production (M&P) environments. Business Need In terms of strengths, the client’s use of leading practice

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