Tommy Bahama, a brand synonymous with laid-back island life, was stressed out. The relaxed sportswear retailer was using an outside service for its physical inventory counts, and there was trouble in paradise. Individual stores weren’t happy with the arrangement, which required them to meet the vendor’s scheduling demands. And corporate wasn’t pleased with how much it was costing for a subpar solution. So they came to Datascan. In 2012, Tommy Bahama began testing Datascan’s self-scan service in several stores. By 2013, they’d transitioned all 105 retail locations to self-scan. Why make the switch? Control, for one thing. Hien Phan, Tommy Bahama Retail Inventory Specialist, explains, “With Datascan, we picked the dates and times that inventory would be conducted. It was always on o

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