”Catchpoint has become our source of truth for the IT environment. With it, we improve processes, save costs, and provide a new level of visibility and transparency.” — PETE CHARLTON, IT AVP FOR TMNA SERVICES Stay Ahead of End-User Issues As a shared services company, TMNAS delivers efficiencies and cost savings by centralizing services and creating innovative solutions that meet its customers’ needs. It partly delivers this value by monitoring its customers’ internal and external applications, including those used by sales agents in the field. In the insurance industry, certain times of the month and year – such as monthly closings and renewal season – are critical. If systems or applications are down during these times, underwriting and other departments are under more pre

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