Case Study

iSeatz Calls Upon Catchpoint Digital Experience Monitoring to Rapidly Resolve Issues and Ensure Its Platform Delivers

iSeatz Calls Upon Catchpoint Digital Experience Monitoring to Rapidly Resolve Issues and Ensure Its Platform Delivers

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“Catchpoint is a robust tool providing significant monitoring capabilities out of the box. Combine this with the impressive support the company gives us, and it’s an investment that delivers great returns.” — IDAN WARSHAWSKI VP OF CLOUD OPERATIONS AND INFORMATION SECURITY FOR ISEATZ Pinpoint Problems Along the Value Chain Since iSeatz operates as a B2B2C company, it is essentially representing its clients’ brands, so the platform must be reliable and highly available to its clients’ loyalty members. According to Idan Warshawski, VP of Cloud Operations and Information Security for iSeatz, “Consumers expect an experience on our platform that is the same caliber as when transacting directly with these brands. If a brand’s reward members can’t complete an activity via our p

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