Where Business and Technology Intersect TMG Consulting Assists Louisville Water Improve Overall IT Systems Architecture with Award Winning CIS Implementation A change and/or upgrade to a single billing system is one of the most complex projects a company can take on. After 15 years of using multiple aging, non-interfacing systems, Louisville Water Company made the decision to embark on that complex project in a big way. After careful scrutiny, the decision to upgrade its customer-related technologies and systems resulted in improvements and/or replacements of numerous systems at once for the Kentucky-based water utility, including: • Replacing Vertex ECIS with Oracle’s Customer Care & Billing (CC&B) system • Replacing Viryanet MDS with Oracle’s Mobile Workforce Management (MWM)

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