Where Business and Technology Intersect Avista Recognizes TMG Consulting as Valuable Partner in Success of Award-Winning CIS Implementation In an effort to increase operating efficiencies while building on the excellent service its customers have historically come to expect, Avista Utilities recently underwent the journey of transitioning from decades-old, homegrown customer information system (CIS) and work management system to modernized CIS and enterprise asset management (EAM) systems. Simultaneously, the utility redesigned its monthly energy statement geared toward its 375,000 electricity customers, and 335,000 natural gas customers in a service territory covering 30,000 square miles in three western states. Avista embarked on a four-year initiative, known as Project Compas

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