Customer Tickets.com Industry Ticketing Solutions Provider Location Costa Mesa, California Number of users 13 Product Act! Premium Tickets.com scores the winning run with TopLine Dash T ickets.com was prepared to look far and wide for a better system to manage their customer data. Thanks to the help of TopLine Results, they found that the best solution was as close as their own desktop. For a variety of reasons, finding an effective customer relationship management (CRM) system was critical for Tickets.com. CRM software unites the company’s 13-person sales staff as they sell ticket management software and systems to theaters, sports teams and other entertainment venues worldwide. The fact that Tickets.com is a subsidiary of Major League Baseball Advanced Media adds an interesti

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