Case Study

"Thoughtful Questions” turn courtesy calls into a win/win communications channel

"Thoughtful Questions” turn courtesy calls into a win/win communications channel

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“Thoughtful questions” turn courtesy calls into a win/win communications channel Fusion Learning Inc 272 Richmond Street East Suite 200 Toronto, ON M5A 1P4 416-424-2999 www.fusionlearninginc.com Proactive member engagement was a key challenge for Interior Savings. Fusion Learning helped the credit union boost its outreach from a few hundred calls per month to nearly 2000 Credit unions look and generally act like banks, but they don’t have cus

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