Case Study
Measuring the ROI of a Coaching Program for Banking Branch Managers
AUTHORS: Lynette Gillis Ph.D. & Allan Bailey, Learning Designs Online CSTD Page | 1 BUSINESS DEVELOPMENT BANK OF CANADA: Measuring the ROI of a Coaching Program for Banking Branch Managers Lynette Gillis, Ph.D. and Allan Bailey, Learning Designs Online Overview of Business Development Bank of Canada Training Rationale The Business Development Bank of Canada (BDC) is a financial ins