The Worldwide Instructional Design System, better known as WIDS, works closely with its customers to design learner- centric curriculum and training for education, business and government organizations. WIDS is a division of the Wisconsin Technical College System Foundation, a Madison, Wisconsin based non-profit organization that is dedicated to the advancement of education through enhancing the quality of learning. For the past six years, WIDS has utilized OnContact CRM software by WorkWise to help build their client relationships. Prior to finding WorkWise, WIDS struggled with a lack of software that provided them with specific management features, customizations and easy to access company data. We spoke with the Director of WIDS, Leah Osborn, about their software challeng

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