Case Study / VAPF www.vapf.com avaya.com The VAPF Group Turns to Avaya IP Office to Unite Multiple Sites and Improve Customer Service Grupo Urbanístico VAPF has replaced its analog telephony system with the Avaya IP Office platform, unifying various office. Pedro Javier Soliveres Tur, CEO of VAPF, explains why they opted for Avaya: “We are an international, active business group, but our offices were totally outdated. One way or another, we had to make a technological commitment. Our business partner Leader, suggested we switch to IP telephony and showed us Avaya’s solutions. We were impressed by the multiple benefits, and without a doubt, the support and peace of mind that the Avaya brand offers was the deciding factor.” Thanks to IP Office, the VAPF Group now has features

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