CASE STUDY: University of the West of England ivanti.com The University of the West of England Streamlines and Revitalizes Services with Ivanti ITSM Profile: A thriving, modern university with 30,000 students and 3,000 staff with one of the highest graduate employment rates in the country. Location: Campuses in and around Bristol, United Kingdom Industry: Education Website: www.uwe.ac.uk Solution: Ivanti ® Service Desk (in the Cloud) powered by Landesk Key Benefits: § Replaced aging service desk solution with correct classification and routing, asset management, and a self-service portal with full service catalog, accessible via any internet-enabled device. § A key transformer in the drive for ITIL best practice processes and change management. § First-time fi

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