The team reporting to Christian Cruz, Finance Manager, was losing around 15 hours per week on daily collection calls and typing up email reminders.
The team reporting to Christian Cruz, Finance Manager, was losing around 15 hours per week on daily collection calls and typing up email reminders.
1 PagesP: 1300 780 524 E: sales@ezycollect.com.au W: www.ezycollect.com.au For more case studies, visit https://ezycollect.com.au/case-studies/ Distributors and Wholesalers NetSuite CW Systems Pty Ltd is a leading distributor of blinds and shutters around Australia. The growing business uses business management software NetSuite to streamline its increasingly complex sales-to-dispatch workflow. CW Systems Pty Ltd CUSTOMER CASE STUDY Workflow of reminders: The new sequence of automated reminders commences with a ‘due soon’ reminder. Christian reports: “With the pre-reminder email, we have a lot of customers paying early.” Fewer phone calls: “The reminders are populated with all the information customers need, so even if I have to call them, they already have
