The Swedish Number Case Study This is how Puzzel's Contact Centre Solution enabled the success of the "The Swedish Number" campaign The Requirement The Swedish Touris Association (STF) and the advertising agency Ingo Stockholm, were searching for a supplier who could assis with the vision of launching a single telephone number for Sweden where people from all over the world could call in and talk to a Swedish citizen. The purpose of the campaign was to celebrate Sweden becoming the frs country in the world to abolish censorship 250 years ago. In conjunction with this anniversary , The Swedish Touris Association wanted to launch the mobile app “The Swedish Number”. In order to achieve this goal, they needed a fexible and sable technical solution to support the campaign.The Solution The solu

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