Case Study
The Splashtop & PETstock Story: PETstock switched from TeamViewer to Splashtop to remotely maintain and support all IT Needs
The Splashtop & PETstock Story: PETstock switched from TeamViewer to Splashtop to remotely maintain and support all IT Needs
1 Case Study The Splashtop & PET stock Story: PET stock switched from T eam Viewer to Splashtop to remotely maintain and support all IT Needs Summary Shaun Dunstan, IT Manager of PETstock, explains how PETstock switched to Splashtop to support its IT operational needs. PETstock was previously with TeamViewer but decided to switch to Splashtop to reduce operational cost and offer the IT team a more user-friendly remote support tool enabled with SSO. Challenge: Reducing Operational Cost And Computer CPU As the IT Manager of the support team for PETstock, Shaun and his team were tasked with maintaining and supporting IT operations. To automate processes and increase efficiency, the support team used TeamViewer to perform most tasks. However, TeamViewer came at a high cost and wa