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The Royal Bank of Scotland wrangled unstructured web chat data at scale to improve its customer service

The Royal Bank of Scotland wrangled unstructured web chat data at scale to improve its customer service

Trifacta
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© 2016 Trifacta Inc. All rights reserved. www.trifacta.com The Royal Bank of Scotland wrangled unstructured web chat data at scale to improve its customer service The Company The Royal Bank of Scotland is an international banking and financial services company with over 30 million customers and 700 retail branches. Headquartered in Edinburgh, The Royal Bank of Scotland is primarily UK-based, but supports its customers’ access to internation

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