The New Workforce Management Understanding how advanced workforce management solutions fit into the franchise model, benefiting both the brand and the individual store.Content “Others, however, are thriving”: Retail today An introduction to Workforce Management What does WFM actually do? Footfall won’t tell us everything Good schedules are kind to people Sharing is caring: Working in clusters A better way to manage leave and breaks It’s still personal 3 5 6 8 10 14 16 18Retail, today Few industries have seen as many changes in recent years as the retail industry. As the UK’s third largest employer, generating just under £400bn in sales in 2018, any change in the industry is bound to have a significant impact on our society. And the change we’re seeing now is certai

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