TIBCO whitepaper A New Data Ecosystem Insurance has always been an information-rich industry. Today—thanks to a combination of technologies and customer expectations (think big data, artificial intelligence, the Internet of Things, omnichannel experiences, and personalized offerings)—the sector has many opportunities. To capitalize on these opportunities, insurers must bring real-time data-driven capabilities to the forefront of operations. Seventy percent of insurers say their primary goal is to create a single customer view. But, 55 percent of those insurers identify their current system as a barrier to achieving this view. 1 Complex systems often hinder necessary transformation because insurers cannot efficiently and easily access the latest and most accurate data. Data is a

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