Case Study
The new CRM system enabled better customer care for O2`s corporate customers, and will save 45 million CZK over 4 years
The new CRM system enabled better customer care for O2`s corporate customers, and will save 45 million CZK over 4 years
www.llpcrm.com BULGARIA CZECH REPUBLIC HUNGARY LUXEMBOURG MEXICO ROMANIA RUSSIA SLOVAKIA USA O2 is the largest integrated telecommunications provider in the Czech Republic. The company manages around eight million mobile and fixed lines, which ranks it as one of the market leaders in fully converged services in Europe. In 2014 the company decide