The Libraries Are Required To Report Statistics On Public Service Desk Activity To Several Collection Bodies
The Libraries Are Required To Report Statistics On Public Service Desk Activity To Several Collection Bodies
2 PagesName of Library: University Libraries Name of University: University at Albany, State University of New York Location: Albany, NY Population Served: 12,457 undergraduates 4,977 graduate students 1,041 faculty “By looking at the patterns we can ensure we are using our staff resources wisely.” Cathy Dwyer Head of Reference TM Case Study: Desk Tracker in a University Library System About University at Albany Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission
