April 2020 #ReimagineNewNormal The Journey of API maturity2 #ReimagineNewNormal The Journey of API maturity 2 1. Introduction 2 2. Glossary 2 3. Why API Maturity model? 3 3.1 Initiate 5 3.2 Early Adoption 5 3.3 Enterprise Adoption 6 3.4 Optimization 6 3.5 Transform 6 4. Framework for measuring API maturity 7 4.1 Friction 8 4.2 Ecosystem 9 4.3 Monetization 12 4.4 Governance and API team 13 4.5 API Monitoring 16 4.6 API Security 17 5. Conclusion 18 6. Reference 19 7. About the Authors 19 Table of Contents#ReimagineNewNormal 3 1. Introduction In the current economy, organizations are striving to enhance digital capabilities to do business and ensure a smooth experience to ensure customer loyalty. Today, customers are empowered to VHHNRXWWKHHDVLHVWDQGPRVWH ? HFWLY HH [SH

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