The IT team at CHCS already had a change management system in place, but over the years they had become less satisfied with the product.
The IT team at CHCS already had a change management system in place, but over the years they had become less satisfied with the product.
2 PagesThe Customer Community Health and Counseling Services (CHCS) is a private non-pro- fit organization providing commu- nity-based health services across the state of Maine. « Their IT infrastruc- ture is based on IBM i for Power Systems running a suite of business applications developed in-house in RPG and ILE, over DB2 and SQL. The Challenge The IT team at CHCS already had a change management system in place, but over the years they had become less satisfied with the product. The main issues they faced were declining technical support, the lack of forward progress and enhancements with the product, and the ever rising cost of maintenance. CHCS is a non-profit organization and all cost savings are important. The team was looking for a reasonably priced solution that could
