Case Study

FRS migrate their change management to ARCAD and avoid costly promotion errors.

FRS migrate their change management to ARCAD and avoid costly promotion errors.

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FRS migrate their change management to ARCAD and avoid costly promotion errors. The Customer For over 50 years, FRS Restaurant Equipment & Supply Company with showrooms located in Asheville, NC, North Charleston, SC, Columbia, SC and Florence, SC has always maintained a trained & dedicated staff to support the emerging & growing foodservice operator. FRS has a small IT staff consisting of one full time programmer, one remote contract programmer and their hands on, Vice President and co-owner, Carl Novit, who is actively involved with the information technology side of their business. Background FRS had been using a change management product for many years. This vendor has been bought and sold a couple of times. With each acquisition, Carl Novit found it “more and more diffic

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