Case Study
FRS migrate their change management to ARCAD and avoid costly promotion errors.
FRS migrate their change management to ARCAD and avoid costly promotion errors. The Customer For over 50 years, FRS Restaurant Equipment & Supply Company with showrooms located in Asheville, NC, North Charleston, SC, Columbia, SC and Florence, SC has always maintained a trained & dedicated staff to support the emerging & growing foodservice operator. FRS has a small IT staff consisting of one full time programmer, one remote contract programmer and their hands on, Vice President and co-owner, Carl Novit, who is actively involved with the information technology side of their business. Background FRS had been using a change management product for many years. This vendor has been bought and sold a couple of times. With each acquisition, Carl Novit found it “more and more diffic