Case Study: The HR in Harrods How we helped a world-famous department store create a world-class HR department 2 Ask anyone to name the world’s most famous department store and most people will say Harrods. With its landmark building and iconic green bags, it’s one of the city’s most well known brands. Between late 2010 and early 2011, we helped Harrods improve the focus and service of their HR team. It was a project that drew

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