Case Study: Marks and Spencer How Marks and Spencer benefitted from our business first approach 2 Marks and Spencer is such a well known household name it almost needs no introduction. This leading retailer has over 620 UK stores and a further 270 internationally. Employing over 75,000 people and 2,000 suppliers globally, it serves more than 21 million customers each week across its clothing, home and food businesses. 3 A

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